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| - Came here with a 5 o'clock reservation for the first time yesterday to celebrate my wife's birthday, Hostess was kinda odd and we felt like we were rushed to decide which "experience" we wanted, weird vibe already?
Our Waitress didn't seem very courteous at all, but doing the "have you dined with us before?" with no emotion routine was getting even better. She even left us without saying anything about half way thru our meal, yes we both kept looking around to get refills on anything, I believe a "manager" even noticed us and had another waitress to start attending to us.
We always judge the food first, service second obviously because that's what you're there for, the food.
The salad bar was very skimpy with a "small" selection and looked like it's from any one of the cheapest buffet you can find from any casino buffet, not impressive at all. Some items with no description, there are no excuse for that at all. The spicy bacon with red pepper chips was a surprise and not in pleasant way, but in a wholly crap, is this red pepper chips on my bacon too spicy hot rude kinda way! :( haha
Now for the meats:
The "House" picahna was at first the most tasty, followed by the beef ribs, the pork chops, flank steak, filet mignon, then bacon wrapped chicken, chicken. The Rib eye, pork ribs, wasn't good at all at any point.
What I mean at any point is after requesting the other meats, both me and my wife we're noticing the inconsistency of the meats themselves? I guess you can say maybe it's different "cooks" back there, sorry I can't say "Chefs" because they would never be that inconsistent but hey they should come out pretty close to being consistent in texture at the least? All in all the meats were just average in both flavor and seasoning, more bland than anything. Nothing like a good steak house at all.
Service from the Gauchos was pretty consistent except for the bigger/tallest gentleman that after being there half an hour started to put his blinders on and kept passing by our table, yes with both our "GREEN" ticket passes "ON", we both noticed you buddy! Haha, you even hired someone from the "other" Brazilian style restaurant.
First off, I'm sure you're probably the most expensive restaurant in a Downtown Summerlin's restaurant row by far, act like it! You've even got the concept wrong or management wrong, because the whole "EXPERIENCE" just did not come close to half of what you get from "TEXAS DE BRAZIL", yes I said it, and I hate to compare, but you just don't. Maybe it was an off time and day (Saturday @ 5) or maybe it was the staff and shift, but something is lacking a lot and I sure do not recommend it because you should be busy and rocking like all your neighboring restaurants right next to you!
If you've ever dined at other "Brazilian Steakhouses", you would know that TEXAS DE BRAZIL sets the standards for all and is the "PREMIER" Brazilian Steakhouse.
Birthday dessert was a pleasant surprise at the end, that's where your second star came from. All in all a very high priced dining experience that with a little help could be what everyone would expect, good off the strip restaurant.
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