I called this place the other day and then recieved a text from I believe the owner saying they could text, but not talk due to out of area. I was glad I heard back so quick- initially. However after I explained that l had found an injured Pigeon that was just hanging around our front yard for days and I wanted to know if there was anything I could do, I barely heard back. I had to text 3 times to get an answer and mention that I had seen on Yelp that a woman was helped with a Pigeon issue. The last response from this business was just to bring it in and I was given the address and that's it. Turns out the Pigeon took off and I never saw it again. But I am not happy with how this business was communicating with me and obviously doesn't care about pigeons- which to me means they are not true animal lovers. I'm not a Pigeon lover by all means, but it's hot and it was hurt and I didn't know what to do. I would definitely use a different business next time and if they don't want to help pigeons- they should specifically state that on their website. It's just rude.