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| - Take these reviews as a big hint and RUN! Don't be fooled by the cheaper awhatukee prices and "newly renovated" apartments.. They start to fall apart as you Live in them. No not the normal apartment wear and tear, I mean fall apart, mold coming out of the air conditioning ducts, anything. The reason I gave it one star though like most people on here is I had to. The office staff and customer service is awful!! Sure they are nice to you until you sign that lease and then any issues you have they treat you like crap. Hannah (as mentioned a lot on here) is the biggest B ever, must be miserable being your age and having no future career or fun life huh? Anyways I thought it was maybe just the apartments itself, but NO! River stone the company itself is SO awful! Look them up on better business bureau .. You will see what a money hungry place this is!! When my lease was up (after a year and a half there) I didn't get any 30 or 60 day notice reminder, so I went in to put my 30 days. You know because it's been a year and a half, and Nope it's 60 days, Hannah put it on my door because legally she can't mail them out? (Funny my new apartments do with no issue, also email me and call for a friendly reminder, so Nice lie) and it's not her fault the wind blew it off? So I get stuck having to pay MARKET price (250 more) for another month in this crappy awful apartment I wasn't even comfortable in! (Due to parking and drug dealers/cops always by my house, mold growing in my apartment) I just buckled down and dealt with it but Nope. Hannah had such a big fall out with me I knew she would do anything to charge me anything she could.. They slapped me with a 3000 $ bill!!!! After fighting for months (even calling corporate they were such jerks) I ended up getting more hen half of the charges dropped .. One for instance was a whole new refrigerator because supposedly when I moved (a month before my lease was up, when I should have been out in the first place) the electricity turned off (talked to srp and that's not true) and there was food in the fridge that spoiled due to no electric. I called Bs. I would never leave something that would ROT or get bad. Let alone even if it was butter or whatever a whole new fridge wasn't needed. Basically they wanted me to pay for the whole new apartment they just remolded. I have friends still there who's lease is coming up and they are running away as fast as they can.. And I have heard that river stone is the worst at charging you ridiculous move out fees (they don't even do a walk out with you!) so if your dumb enough to still rent here after all these reviews.. Good luck! Oh and the most recent 5 star review is obviously someone who works there. Don't believe the most bland review ever on how amazing the apartments are.
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