Please please please, do not waste your time and money dealing with this wicked evil people.
I called the over a year ago first time just to get more info on their service. I didn't hire them then, but woman ARORA was calling us back every other week. So when the urgency to fix my husband's 3 year old ticket came, I called them back. And same woman was extremely nice and gave me 60$ discount (yeah right!). So their price supposedly came down to $200.
I asked her if I will have to pay anything else after I pay them $200. She said "no", I only pay $200 and the problem is solved. It was my first time, I was naive and paid my last $200 of my two credit cards. Need to say, original total fir the ticket was $550.
Afterwards I read bad reviews, I called a week later to see how my case was doing, she was extremely rude and talked to me in a way like "I just told u!" and etc.
So later I saw the changes on citation online and the new total was $440!
Then my husband called and tried calmly to explain her we were not pleased with service, she denied all her previous words of course and hung up.
I complained with BBB, but obviously they don't care as long as they can catch stupid naive ppl like me and give them $200 for almost nothing.
Now we ended up spending more than initially which is $440+$200. Do the math.