You get what you pay for folks! For $30 you get a decent mani-pedi. No it is not the nicest place in terms of the atmosphere but as long as you don't go at a "rush time" like lunchtime there is generally no wait. I have never been rushed out but I do try to avoid peak times. It does have a bit of an assembly line feel to it but I've always found it to be clean and efficient. If you want fancy add $50 and pop down the street to one of the other spas. The waxing is decent too.