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  • For two years in January, I've been a steady, loyal customer of the Hair Studio Academy of Beauty in Chandler. I've graduated many talented young women who I've entrusted to color, cut and style my hair. For the past month I've been very unhappy with the quality of services I've been receiving, and I spoke up. Last Wednesday I went in for a re-do because my purple peekaboos were colored a few weeks ago with the wrong shade (should have been amethyst which I've been getting for past 6 months at least) and instead of "2" shades of red, I had "3!!!" The student squeezed me in for a haircut but not the way I wanted her to cut it. My roots were bright red, the rest of my hair was red violet! When I got home and looked in a mirror--I had numerous patches of GRAY hair in my crown in the front and in various places in the back of my head! I thought I was balding! After waiting patiently for two hours, I felt rushed to get out of the student's chair. The instructor asked me if she had used product on my hair and I said no that she hadn't. The top of my head was FLAT and she still signed off on my work after applying a handful of mousse to the back of my dry head of hair!!! She said under her breath to me "that some of the students don't even know how to use product!" I used to get compliments for nearly 2 years when I left there after getting my hair done! No one ever has ever complimented me on my hair for months! In fact, I went to try on wigs 2-3 weeks ago because I was so ashamed of how my hair looked for the first time in my life! If your hair doesn't look, you don't feel good all over! I spent $30 on my hair and $10 for the tip at the Academy! Two days later, I went to Madison Avenue at the mall and thankfully got right in. They were having a $55 hair color and cut special. The senior stylist corrected the terrible cut hair I had received and told me that I was not getting bald--they were gray patches of hair that had not been colored! Never in my 2 years' of going to the Academy have I EVER had such poor service from any student at the Hair Academy of Beauty in Chandler!!! They've lost me as a loyal customer, my friends who have gone there, my glowing reviews and any more referrals!!!
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