First off calling to schedule an appointment was ridiculous. Second, when I finally got in contact with someone to schedule an appointment the lady was rude. The first thing she said was "did u have ur referral sent over". I didn't give her my name or insurance information so how would she know I needed a referral? I work for 22 cardiologists here in Las Vegas. I know insurance quite well. There's certain insurances that need a referral and others that don't. She proceeded to say when I told her I had SHL PPO that I still needed a referral. The point of PPO insurance and the reason I got the insurance in the first place was to avoid wasting my time getting referrals. The lady doesn't know what she's talking about but I'm glad I got her on the phone so I now know this isn't the place I want to go for my health. Hopefully this place will get closed down soon completely. Looks like their shadow LN location closed down, it's only a matter of time before this one does.