I went in to my purchase my very first mattress, and was very happy with the customer service. Chris Miller is a phenomenal Sales Associate. He asked exactly what I wanted and worked with my skepticism and I. He took the time to review all of my options and gave me his honest opinion on all of them. I decided to exchange my initial purchase, due my buyer's remorse, for a brand new BedTech iRetreat Hybrid. I have been sleeping on my mattress for about a week and love it! The 10 year warranty is also great. I used the 15% discount you get for checking in on Yelp, and got a small student discount on the delivery charge. Thank you Chris and AZ Mattress Outlet. You guys are the best.