Went here for drinks and food last night around 8pm with 2 friends. We started a tab at the bar and moved to a table on the patio after informing the bartender that we would be doing this. No one checked on us throughout the night and we had to continue to go to the bar to ask for refills on our drinks and for a menu. No one came to see what we wanted to order, so for refills on our drinks and to order we again had to return to the bar. Meanwhile all tables around us continued to be served as one would expect.
We should have seen the writing on the wall and not even ordered food, but eventually it came to the table. A few minutes later, the bartender returned with our closed tabs and took our UNFINISHED food from the table. We were "served" by a young man (Steve according to the receipt) and a middle-aged woman (Sheila?) throughout the night.
We don't understand why we were treated so poorly, so I wrote a note to the BBT via their website expecting an apology. In Sheila's email response no apology was given! Instead I was told that we had "misunderstood" the policy to serve guests whose tabs originated at the bar -- a policy which did not seem to be posted or explained to any other guests. Definitely a PASS unless you're happy to be treated as a burden and ignored by staff.