Ordered via bitesquad app at end of long day. Delivery came 30 mins later than estimated. Not exactly sure why. More than hungry at this point and anxious to eat. Ate half sandwich and just as I'm about to take a bite of second half noticed something unusual and hoped it wasn't what I thought, sure enough it was a hair. Called restaurant to tell them, asked for manager e-mail, they game me a manager cell, I texted with photos and never heard back. Then went to website and send e-mail, no response. Sent notice through deliver app, no response. It's been almost two weeks and no one responded.
Regardless of response, there shouldn't be hair in the food. Understand this could happen, but when brought to attention no action was taken. This leaves one to think over-site could be an issue at this place of business.