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  • food is par at best .. the "pumpkin" pie milkshake is gross. and the super burger... well there is NOTHING super about it ....only thing that was good /not great but good and gets one star was the cookie.... we were at the steelers game last night and they advertised a free superburger if the steelers sacked the quarterback in the 2nd quarter. which they did because they are awesome !!! when we went to pay they wanted to take our tickets.... i get that companies have policies but then inform the guest when they tell you they are there for that promotion... we are from california and the promotion is for 1 day ... how many burgers do you think im gonna eat... hahahaha ... sad part is pittsburgh is an amazing city with some of the nicest people i have EVER met... worst part of Pittsburgh is Eat'N Park i will NEVER visit on of their establishments ever again. terrible customer service , terrible management and terrible corporate (not the good kinda terrible either ) . so many resturant choices ...sad we wasted our time eating here..l get a big mac its cheaper and tastes way better!!!! UPDATE: just spoke to sara at corporate ... they are fully aware of this issue and have done nothing as a company to fix it. it feels like they want to trick you into the situation .. the waitress is supposed to tell the customer...so if they dont its just too bad for the customer ... how about make a copy of the ticket and stamp the back ...clearly they dont want you to get the free burger. hey Eat n' Park just dont do the promotion .... booooooo.. no wonder none of the local fans in our section were excited about that gross burger...
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