Customer Service is horrible, and their prices are well above internet pricing. There are also a lack of urgency among those working to assist, and you have to do the Wal-Mart Wander to find anyone. Although Big, they only match the "big" stores, which makes me ask, what stores are considered "big" in their eyes? Finally, the gauntlet that is 10 miles long before you get to the register is outdated and the customer service personnel there is not friendly. The only way to take advantage of their sales is to sign up with your email and receive a promo code. I will not be shopping here anymore.