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| - We had one heck of a mess happen using their website that uses a "Snap App" to order your food. We ordered at 7 PM and the money was taken out of the account. Called an hour later to see when the food would be ready. They never got our order from the app. So we tell them the order, address, name, go back & forth for awhile on the phone, they checked the emails on their end & still no good.
SO my boyfriend & his mom decided they wanted to go in person. We know most of the late night staff there so I knew once they saw who it was that placed the order they would exactly who it was. Long story short, they walked in and were greeted with smiles and good spirits. They tried to hand my boyfriend & his mom the pizza for FREE! That was nice, but it's a business they have to make money. She wouldn't have it, she insisted she paid for it. She can always fight the charges to the card, no biggie.
So they sat and re-ordered the food face to face this time. They ordered Garlic knots while they waited, fountain drinks... HECK even the older gentlemen behind the counter that usually delivers, HE took his PERSONAL mobile phone out and handed it to my boyfriend's Mother talk to the manager. She was the card holder so she had the reason to speak with him. That really shows the trust relationship we have with them here. Great customer service every time we step in the door we're greeted with smiles. They felt really bad that it happened to us but it was not their fault.
They're great folks that work here, they're never rude to us, even on the phone they tried their best to help us out as best they could. We're always polite and respectful customers. They show us the same respect.
Sicilian pizza takes longer because it's hand made. They had to bake the crust, and then load the toppings then cook it. It came out MmMm good. Light sauce, Black olives, Pepperoni, & BACON! Here's the picture of what was left I was so full off one slice! Worth the wait. The portions here are large and you can't beat the prices. Moderately inexpensive when you know the menu as well as we do.
Learned our lesson eat HERE. It was Google maps fault. Our address was incorrect by one letter! Shake my head.
Thank you guys again!
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