I was very impressed with this company. They beat the price of all my other quotes/estimates and had a better warranty. My estimate was sent via email and was very detailed about everything they intended to do with my roof and had all warranty information. The process was very easy and impressive from start to finish. Workers cleaned up after themselves, so it looked like they were never there. Charlie was terrific - he answered all of my questions quickly and he made me feel as if my job was very important to their company! The office staff was very courteous and responded to me promptly as well. Overall, great experience - couldn't have asked for more. I will be calling them again for any roofing troubles in the future.