We ate at Lo-Lo's today and had an excellent experience! We ordered Pineapple Upside Down pancakes to share along with our eggs, meat and grits. While we were waiting for our food, the manager came out and apologized, saying the griddle stopped working and they would not be able to make our pancakes. We asked if he could make the recipe into waffles! He said YES and that our other food would come out while the waffles were being made. And he said the waffles would be no charge due to the inconvenience! The manager made the waffles as we requested and served them himself to us! AND the Pineapple Upside Down waffles were scrumptious!!!! The manager came back out to see if we liked them and we told him he should make that a menu item! In addition, the service was excellent and everyone was very friendly and courteous. This dining experience was truly pleasurable for this senior couple. Our thanks to Lo-Lo's! We truly appreciated our time with you today!