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  • First background info: I'm 60 and have bought a lot of cars - some new, some used. I knew what to expect when I came here, but I really liked the pictures of the car. First off, the car looked EXACTLY like the pictures - no airbrush - not even on the sun fade (it is a 99, so sun fade is pretty much a 'given' for Phoenix). So when it came time to 'negotiate' I was ready for the inevitable 'war' - but it didn't happen. I offered a price I thought was FAIR (Blue Book), we discussed it for about 15 minutes and they agreed to sell it for that price. So I get the car home and see that it left a nasty oil puddle on my driveway. I call them knowing they were going to say that I bought the car with a limited warranty so it was on me - but they didn't. They said 'bring it in and we'll have our mechanic fix it!' I did, they did, and a day and a half later they called me. No charge, very pleasant, said if there was anything else I should call them. I left their lot stunned - very happy, but stunned. I should probably mention that for a 'small-family run' car lot - they have a HUGE selection of cars. If/when I need another car (in addition, NOT to replace this one) I will look here FIRST. These guys are all FANTASTIC.
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