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  • Terrible at diagnosing issues and when advising them, they supposedly repair it - only to have me come back another time to have it repaired again. I've gone to this dealership so many times it's absolutely ridiculous. My first problem started back in May 2015 when I advised them of unreasonable high gas consumption rate to the point that I would get approximately 300 km on a full tank for combined driving, regardless of whether it was summer or winter. They stated that everything was normal and blamed it on driving patterns. I come back in July (2015) and complain again and they stated they found no issues. I come back in May 2016 and complain yet again about the fuel consumption and they supposedly ran some tests that came negative again. I complain about the brakes again and they state the brakes are good. I come back in Aug 2016 and complain once again about the fuel consumption and they again state no issues, I complain about the brakes and they had to replace the calipers/pads/rotars. I go there yet again in Dec 2016 and complain once again and they claim to do a full check on it. I have all my gas receipts and proving how often I have to refuel. My consumption has gotten worse. The "ECO" button is useless. My brakes are now making noises again. I checked with a former Honda lead mechanic and said that they probably didn't check the fuel injection and reset the computer - both are major components at potentially resolving my never ending issue with the gas consumption. I have spent thousands of dollars paying for gas, and I have spent a lot of money for service that is continually sub-par. I have left my vehicle multiple times for extended stays and no one has actually driven it to the point that the gas is at halfway where it significantly deteriorates (this was mentioned to them as well). I most certainly was sold a lemon car (we bought a new Honda Civic 2013). I'm pretty close to going to another mechanic have them fix the problem and then when it resolves our consumption issues, I will simply take this to all the news sources since they feed on these kinds of stories.
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