I stopped by last week for a quick lunch. I got the hot wings to go. They were AWESOME and tasted exactly like meat! The sauce was delish and I loved that they served it with celery, pickles, and carrots (as wings should be).
The place was swamped when I arrived, so I understand why the girl at the front wasn't super smiley-- but she definitely didn't make me or the other customers feel welcome, and she wasn't terribly knowledgeable about the menu when a group had questions.
I would go back to try other items, though. Definitely a great option in the heart of Phoenix!