Unless I have no other choice , I will never use fedex again . I have used fedex , ups and DHL many many times before and never had a problem . Today , I was waiting for a very important contract to arrive at my business . After checking the website many times it was finally posted that the driver couldn't find my business . OMG ... My office is in a popular office park which has a fedex box to drop off packages 24 hours . I called and complained and was told that the driver simply couldn't find me and they could retry tomorrow or I can pick up the package at the fedex office , Which i did because i needed it today .Very obvious , the driver just didn't wAnt to do his job today . He was probably asleep somewhere . I have sent emails all wAy up to everyone at fedex and I am waiting for a response .