Understaffed. Dirty. Dangerous.
It took 15 minutes waiting in the line just to pay for the passes due to not enough staff and inefficient technology. I had to come around the counter to sign the waiver... we have been here once before recently and had signed waivers.. It was just under $50 for 1 adult 1 twelve-year-old and 1 six-year old.
Pay for an all access pass and you'll wait for the couple of staffed areas... the zip line and free jump....2 attractions and one staff member manning it. The rest of the trampoline area had one person at the gate and one at the dodge ball area. No one to man the rest of the trampolines for safety, help or manage the overcrowded chaos. My 6 year old was toast with the teen age boys around. There's no area seperated for little ones.
The teenage staff barked at people as the checked them in. No smiles. No manners or please and thank you. Once an hour you'll be hearded in like cattle to be re-scanned even though you're scanned every time you enter through the one gate.
The woman's bathrooms were dirty and had no paper towels in either dispenser. I went into the gender neutral bathroom to find towels... and the same mess.
I'm giving this 2 stars instead of one because given the amount of stress I'm under or personal family reasons, willing to be a little bit generous. It's a shame taking my kids to try to have a little fun turned out to be so unimpressive...especially for 50 bucks.