Over all they were nice hard working people. I gave a 3 star for my specific situation. Long story, not the best MRI, for women with implants. I was told I was breathing too much so their radiologist couldn't definitively give me my results. I in turn was refunded. Thankfully. But my time taken was money out of pocket. I was also made to lie in a contorted position, for a very long time, which is why I removed a star for each. Overall they were nice.