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| - We went in today about 1:40 pm. They close at 2 pm. There was an short haired Caucasian lady that didn't seem too friendly telling us they close at 2 pm. Okay. Thank you for telling us that. Nice way to greet us.
Then, there were some dark haired women that checked us in and helped us with our VSP insurance. They were very friendly and didn't seemed concerned we were coming in near closing time. My husband quickly found a pair of glasses he liked, which were like a better version of my glasses for men.
Then they directed us to Bob who was wonderful and helpful. My husband was looking for progressives. Anyway, after some discussion of what we wanted, we talked about how my husband has never worn glasses before and how he is a software engineer and is at the computer all the time.
Bob did a great job listening and presented us with some newer technology for progressives that my husband might like better than what he had already presented us with. He broke down what our portion would be after insurance was applied and gave us various options and told us what each option meant.
The total would be a little over $300. But then he told us about this other technology that came out about 5 months ago with progressives that my husband might like better. It turns out that would cost us now just a little over $200. We weren't totally worried about the price, rather about getting the right glasses to help my husband see things up close and for reading.
The pair we got from Zenni Optical and online was totally unacceptable, which we ended up returning. Zenni Optical has awful customer service for when you have a problem and we shared that with Bob (well, not who the company was but just our experience with online when we had a problem, which is why we've chosen to go with a local glasses place that can help teach my husband how to effectively see through the progressives).
Anyway, Bob went through a lot of stuff, being very thorough, yet succinct to explain things to us that we both could understand. We paid, left very happy. The glasses didn't cost as much as I thought they would and Bob will be there to help my husband out when he needs it.
The glasses should be here 7-10 days, which is a lot quicker than the 2-3 weeks from online. There is a 90 day guaranteed satisfaction, which is what Bob told us, which is great.
I will update this review after my husband gets his glasses and we go through the next thing, but so far, we are happy with this place.
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