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| - When I think of the name Winchell's, I think of fresh delicious donuts and hot chocolate. Little did I know there was an all-adult version serving up cold brewskies and typical bar fare for those who woud rather waste calories on beers instead of donuts. Because of its location, I decided to have a little Happy Hour here for some coworkers and staff.
The manager, Michael, was more than accommodating and very friendly from the get-go. I called some days ahead to give them the heads up and they let me know there was a private patio room they would seat us in.
We had pre-ordered apps so they would be ready to start bringing them out as soon as we got there. Unfortunately, the patio room had a couple of AC units that seemed to be working on overtime as they sounded like planes flying over head. In addition, the room was very echoey so we couldn't hear each other talking at all. I could literally be sitting next to someone and if I wasn't looking directly at their lips moving, I would have no idea what they were saying.
The food came out and it was all typical bar food. We ordered a few appetizer platters which came with fried zucchini, 2 wings, 2 tenders, mozz sticks and I think that's it. The wings and tenders were dry and unappetizing. I was very unimpressed with the appetizer platter altogether. We also ordered chicken quesadillas, nachos and fries, which were all decent. The nachos were my favorite. Imagine a mountain of chips placed within a large taco salad bowl (genius, in my opinion!) and drizzled with cheese, sour cream, beans, salsa, guac and chicken. It was perfectly warm with the right amount of each element. It was a little messy to eat and probably awkward given the professional setting, but still yummy nonetheless.
The service became painfully slow as the next two hours progressed. Our poor server was this quiet timid older woman who would manage to sneak in and out like a ninja without anyone who wanted to order a drink seeing her. Someone would say where's the waitress, and someone else would say, she just came in and grabbed some empty plates. It went on like this all night and I had to constantly run out of the room to find her, bring her in, and yell across to room to make sure everyone got a chance to order a drink.
No one ever came to buss our tables so we ended up bussing them ourselves and putting all the dirty dishes onto one table. It was appalling.
If not for the decent nachos and Michael's friendliness and willingness to accommodate us, I would have given this place only two stars. But to be honest, even with its 3 stars, I sadly will not be bringing my monthly happy hour party back here again.
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