When we finally got our scooter back after THREE MONTHS of running in circles with these guys, it was returned to us with after a whopping $1200 was paid for labor and other charges. It broke down that very afternoon. It had the same problem with a few new additions including a crack in the oil gasket (for which we were told was the mechanics fault although the store refuses to take responsibility for it). We were then told that if we wanted to have the "new" issues fixed, we would have to pay again.