I've been coming to this place since I was a teenager! I've seen many people come and go. However this nail shop and owners have been great to me..usually on time. They have their busy times just like all other nail salons. Nice music, great atmosphere..they just recently changed a few things from owners to massage chairs and decor. I would recommend anyone. Oh and I love those new hours! Very doable. Hannah is not only my nail tech but she has become a great friend too.