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  • Reading these posts does not exemplified what my experience have been at this store on several occasion. What irritate me the most or the final straw was last night. I walked into the store with my 2 year old daughter (her bday 12/18/2013) yesterday at 4:25pm. None of the sale representatives 2 on the floor and 3 - 4 in the backroom having lunch acknowledge any of the customers in line (4 customers). I am not sure what customer relationship policies they have or how the store manager and district manager implement customer service or initiation programs; but none of those were experience yesterday. I left the store at 5:13 pm without a word of greetings, assurance, courtesy, etc being exchange with NONE of the sales rep. The generic statement of "hello, someone will be right you guys" would have been enough. If the store is not customer relations conscious; it will continue to under perform. This will lead to many unsatisfied and disgruntled customers and store closure. My recommendation is to coordinate more customer relationship trainings and just do your job.
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