Came in on a slow Sunday after noon for an EXPRESS pedicure with only three other customers in and 5 to 6 workers on and I sat in the chair for 17 mins before anyone even started on my pedicure. At that point I just needed a color change because it took so long, the lady that did my pedicure was very unsociable hard to understand when speaking, also didnt clean up my toes after finished I had paint on top of my toes. altogether very unsatisfied with the product