I just moved to the area. I have been to a couple other pet clubs (because I like to support family businesses and choose not to shop at bigger retailers) and this store is by far the best I've shopped at. The manager seems young (early 20's) but is very competent and knowledgeable. One of the cashiers that helped me out (Kathy) was the sweetest person ever and gave great costumer service. This is my new go-to store. Will be referring all friends & family to this location. Thank you!