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  • This newer Hot Topic is a small store next to its companion brand, Torrid. While this place offers quite a lot of items, things are organized in a way that makes browsing a little difficult. Almost everything is hanging high on the walls, normal for a Hot Topic, but with almost nothing at customer-level and lighting that makes it difficult to look at everything high up. I came here looking for a specific item, which I couldn't find. I asked one employee about it, and he politely said he'd ask about it. He consulted with the two employees behind the counter. One of these employees was extremely helpful - she checked stock online, disappeared in the back to look through everything, and then gave me the info for the closest Hot Topic carrying the item. No complaints at all here. However, the other employee simply said they didn't have the item, and that she had "sold the last one herself" recently. When I said I couldn't come back if they ordered it to the store, she just shrugged and then stopped talking to me.
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