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  • We send these guys quite a bit of business. They always do a good job. But this review isn't about that. It's about MY experience. When the tech arrived from Stapley he was on time. I like on time. Okay hold on, let me start over. The backlog to this story: When I leave for a weekend, my house goes on lock down. I'm paranoid like that. So I have this special locking mechanism for my garage door, you know for extra reinforcement in case someone decides to break in and feed my 80lb wolf. Well, in my haste, upon returning home after a long weekend, I tried to open said garage door while said locking mechanism was still engaged. Bad idea. Ripped the dang garage door opener right off the door, and some of the door with it! Sheesh. Embarrassing. It took me a week just to tell my fiance what happened. So back to Stapley. Tech comes out, looks at door, saves me the embarrassment by not asking me why the door looks the way it does. Tells me what my options are. I like options. Then says, you know I can just put "this thing here", and he totally fixed it. He was able to bypass broken part with new part, and charged me significantly less than what I would have expected. I was pretty pumped. All the while, the tech doesn't know that my company gives him lots of business and yet the service he offered was outstanding. Oh, and before he told me what the cost was going to be, he also helped me reattach a hanging storage unit at his suggestion. Pretty cool. Stapley gets my recommendation and I'm proud to refer them when my clients need the help.
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