I used to enjoy the paradise bakery that was at this location. The food was fresh and they made it right in front of you. This place just seems so automated from the get-go that I wonder who or what is making my food.
Walking in the door: the flow of the restaurant is very congested. You have to struggle past the people "avoiding the line" by using kiosks just to get to the line. Then, after you place your order, you have to squeeze past them again to the beverage station. It's just a stupid design.
The food: I ordered a sandwich, which I have no complaints about, and when asked what side I wanted, I chose apples instead of chips. When my sandwich came, I was surprised and appalled to see an entire un-sliced apple on my plate next to my sandwich. Not only is this poor plate presentation, it just seems lazy.
I most likely won't be back. The food is mediocre, the chairs uncomfortable, the awkward traffic at the front door is annoying, and they are too darn busy doing whatever else to core and slice an apple.