After doing lots of research into Miele vacuums (online and in local stores), I wound up purchasing my top-of-the-line Capricorn canister vac here. I knew exactly what I wanted and brought with me a list of accessories and best prices I had found online. Jackie was great to work with--she matched the deals I had found AND threw in one of the pieces for free because I would have to return a day later to pick everything up (some things had to be brought over from another Valley location). Because of her willingness to close the deal, I was able to save about $200 dollars.
The sale included an extra year on the parts warranty and two years of free maintenance. This on top of Miele's seven-year motor warranty.
As I said, I shopped around locally before coming here, and from the minute I stepped inside 35th Ave, I knew I was in a great place. There was no pressure, just great service.
If my vacuum is ready on time, I will return and bump up the rating to a five.
ps. This store is mostly a sewing machine and fabrics dealer, and I was so impressed with what I saw (gorgeous selection of batiks) that I'm considering signing my daughter up for sewing lessons there this summer.