We had not had our A/C unit checked in a couple of years, so we though since it was already 2000 degrees outside, better get it done so we won't have any surprises. I looked on Yelp to see what companies got the best ratings and I found Cool Touch. Every rating 5 stars! I called and spoke with a very nice lady who set my appointment within the same week, which was great. Chris (one of the owners) came out today and serviced my unit. He was very professional, friendly, and knowledgeable. I didn't get that creepy feeling like I have had before from some technicians. He serviced our two units and showed my that we had a couple of capacitors that were starting to fail. I went ahead and authorized replacement and got the Service Agreement which covered the maintenance today, in the Fall and next Spring. I feel very comfortable with Cool Touch and highly recommend them!