Stopped in for lunch before hitting the mall. Ordered a Long Island and got a glass of sour mix. Hardly any alcohol. And I mean hardly any. Watched her make it. Sent it back of course. Them ordered the sampler platter appetizer. Apparently I said the the name wrong because she corrected me. A few minutes later a gentleman brought me a basket of fried pickles. He prints my order and that's what she put in. NOT the sampler. To top off everything else the other bartender was make sodas for the couple next to us and stuck her bare hand in the ice machine grabbing ice cubes and proceeded to eat them.