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  • If I could do 0 stars, I would... I used Zillow to find a rental and was actually pleasantly surprised when Michael (don't call him Mike he doesn't like it) Monaghan emailed me back about it. We went to look and I knew what the layout would be because I lived in the same neighborhood before but the condition was horrid. There were various items he blamed on previous tenant and items he didn't see before that we pointed out and he promised to have it all fixed because it was supposed to be ready to rent by 10/17. Granted, I didn't need to move it til November I did tell him if things take longer to fix no problem. We did all our paperwork to apply and they asked me for the FULL Security Deposit (NOT ERNEST MONEY) that would be non-refundable before they even showed me the lease... umm very odd. I have never had anyone ask me for the security deposit (full) before even having a lease presented to me to sign. That's fine and dandy but come 10/17 I emailed asking if everything was fixed and no answer. Come 10/18 I emailed a follow up and Michael replied saying yes everything was fixed as planned. I asked to see the place again and he again told me the amount of the security deposit. So we got the cashier's check and told him we'd have it in hand when we go to look. He had another family there at the same time (i'm guessing to make one of us rush and feel like we were in competition...) Umm that backfired on him because this family also was lied to. Both of our families saw the place before and knew of the issues and neither of us were happy that it was in the same crappy condition it was before except for the few drywall patches and paint. Here are the items we expected to be resolved: 1- Broken Window - still broken 2- Water damaged flooring where fridge is - whole kitchen section to be replaced with tile... was only replaced in front of the fridge and NOT even all of the water damaged parts replaced. 3- mold in bathroom-- where it flooded still there 4- doggy door- still not replaced.. was damaged and disgusting. 5- roaches in garage--- no sign of pestcontrol being there take care of it 6- broken glass in between the concrete slabs in the garage.... still there 7- Water damaged floor upstairs--- still there to the point where a kid can stand on a spot in the room and it sinks in. 8- Holes in stucco where it was beyond the wire mesh (rodents and birds can come through) still there 9- some faux piller still out front and not removed... basically the only thing done was drywall patch and paint... and part of the flooring replaced in front of the fridge. Yet he had the audacity to say that everything was fixed and only thing left was carpet steaming and cleaning. Mind you the carpet had what looked like poop and all kinds of weird stains and chunks so it wasn't shampooed--- It was as if they wanted the money but wasn't willing to be honest and actually take care of the place... they did say the owner was out of state so i'm sure they are being taken advantage of... so disappointed.
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