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| - I used to go to this restaurant, long ago.
I stopped going to this one long ago.
That's because of the following event:
I had taken a large group of people there for a get together including my entire family. We placed our orders, the waitress got us our drinks, our food was brought to us in a reasonable amount of time..........but. She brought us no napkins. We were eating BBQ, you MUST have napkins with BBQ. Well, we were eating it anyway without them. Eventually, our drinks ran out - me and BBQ? Must have fluid, lots of fluid!
This was going on 25 minutes without a waitress showing up and I finally got up and got the napkins. I then started refilling the drinks at the counter. Yup, just helped myself. Dunno what happened to the waitress, but this deal was beginning to put a damper on the festive spirit and I was determined to deal with it myself.
Well, that got that attention of management, who came storming over and demanding to know what I was doing there. I looked at this guy square in the eye and asked him why he hadn't been so incredibly concerned about the service at our table - which was non-existent - if he was paying so much damned attention to what I was doing at the drink bar which is supposed to be for employees.
"Where's our waitress? It's been 30 minutes now and no sign of her, we have been waiting for napkins and refills, I finally decided to get them myself since YOUR employees aren't going to do it for us".
You wanna know what happened to our waitress? REEEEEEEALLY? HER SHIFT WAS OVER AND SHE WENT HOME!!!! I can laugh about it now, I was PISSED at the time. This woman just up and left us stranded. We had JUST started eating when she had dumped the food on our table and took off. It's not like we had been sitting there for half the night and it was time for us to leave. This stupid manager still had tude' written all over his face. His apology was pathetic. His offer of a "free dessert" was even more atrocious. Give me 50% off the meal and I'll be happy. We didn't eat their free dessert, everyone at the table was equally as appalled at this restaurant, that manager and the waitress.
I footed the bill and we left and I have NEVER gone back to that place.
Edited: Here's the really funny part for me: I am a REALLY good tipper when I get great service. Not unusual for me to dole out 25 to 30% tip regardless of how large the bill is. I was at Denny's the other day and got SUCH great service for the kind of place it is, I tipped $25 for a $11 meal, lol. Hey, you gotta tip em'. They aren't making any kind of hourly wages, what is it, $4.00 per hour? Just throwing that in there, if you are going to go to a restaurant and you get good or even okay service, PLEASE tip that person. Without the tips, they sink. Well, when your waitress goes home and you get a manager with a pathetic attitude, what do you tip? Yup, the age-old penny. If I'm going to be insulted, I'm going to dole it out right back to em'.
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