I used to go to this location on a weekly basis with my wife and kids and after tonight's experience will never dine here again because of the pompous owner/manager. I ordered two pizza's to go and picked them up and drove home only to discover that one pizza was made incorrectly. (Not the end of the world) so the I tell the girl on the phone what my order should have been on the phone and she puts me on hold for a minute manager/owner gets on the phone and says they're busy and should come back in 20 minutes or so. I show up and my pizza is wrong again and he's blaming me for being incorrect. He laughs it off and orders another one. So I'm waiting another 20 minutes for my pizza. I ask the girl at the counter for a refund because I've been put out an hour because of their initial error. The manager blows me off and despite me reminding him how often I come there he won't give me a refund. Clearly he doesn't know how good customer service works and I will now never visit this place again thanks to his attitude and doesn't care about customers. If you're looking for rude/poor customer service look no further.