I come here about twice a month-three times a month this year because of the crazy weather (2017). I always get the express wash ($9.99) and vacuum right after. I just got another express wash right this second and it's very cloudy and slightly sprinkling. I went inside to see if there were anyway to get another express wash TOMORROW if it does rain (receipt in hand and everything.) unfortunately they only give out "rain checks" if you get the full service detail. I was told that was the $14.99 option and up.
Rain checks do not include washes that you have gotten on the same day or the second you roll your car out of the quick wash ... and it starts raining. You need to purchase the full service options starting at $14.99 and up. Bullocks!!!
Oh well.
One star off for the manager (I'm assuming. She had a maroon shirt on and all the other employees had blue shirts) for being extremely rude. I asked a question. ONE question. I didn't ask you to physically do something so demanding where it would exhaust your entire body to death. Good lord lady! Take a day off and meet a nice man for Christ sakes! (Dyed blonde hair for those wondering)
Another star off for the rain check situation. They make enough money not to care about giving it to customers whose cars just thru the wash. I come here constantly because it is a turn right down my street. There aren't any other convenient car washes near by me but this one.
Big ups to McKenzie though. She double checked with this guy named Tyler and was very kind. A man came in with his pup. Very clean, very friendly. Small. My son however, is terrified of dogs. Whether they be little. Young. Giant. No matter. He's just afraid of them. This customer tried to assure my son that his dog doesn't bite by walking by us several times. My son was about to cry his eyes out when McKenzie ushered us more forward to her counter. She knew the other customer was wrong and was extremely polite and made sure the customer and his dog didn't come back to us. Sweet girl.
Anyway. That's my review. Three stars. Meh