Oh gosh! What can I say? My photographer- Emily- what a total sweetheart! She played with my kids and made us her total focus. The packages are pricey - but that's what you get with professional services. I did not purchase the $500 package but I spent a good amount of money. Emily was so understanding and cared - I didn't feel like she was trying to sell me whatever she could. I did feel like she listened and heard what I wanted. I spent what I wanted without pressure. I was hesitant when reading reviews but- so glad I went and had this nice girl to help me pick some great and quality pictures.