When a I arrived it was unclear which building I was in, and the person on the phone had given me the wrong suite number. I called, and got a machine. After wandering for a bit I found it in a different suite number???
The receptionist was texting when I stood at the window, ten minutes later she told me she'd be right with me, and that she was texting for the Dr. Odd.
After she got off the phone she was personable. I had to ask to turn the TV down, it was screaming. She did.
An hour after my scheduled appt I was called back. The appointment I had waited for took ten minutes, and the Dr said I could go.
I'm really glad I don't have to go back to this location ever again, so I won't have to see if this is normal for them.