| rev:text
| - I've eaten here more than a couple times, and I always go back because of the food. I always order the Alfredo Supremo w/ the Italian sausage (spicy). It's the best and will always return for it.
My Parents and I dined in today, waited to be seated for about 1.5 minutes. And it was nice that when we got seated, she took our beverage order. We understood that she was not our waitress and she reminded us that our waitress would be with us as soon as she finished with a huge order in the back. Which was understandable.
One waitress came over and asked us what we wanted to drink. We informed her that our beverage order has already been taken. From what we understood, she was supposed to be our waitress. Annnnd, that was the last we saw of her. We were being waited on by another lady.
Our drinks were brought, then our food. It was awesome because weonly waited about 10m until our food came. It was very quick and very yummy!!
What My Parents and I didn't like was that the waitress only stopped to, NOT ask us if we needed anything else, but dropped off the ticket and some to-go containers. We looked at each other like... ya know?
My Dad was looking at his empty cup hoping that she would have took a considerate glance around our table to see if any of us needed a refill or anything else. It's always weird how they quickly come-and-go when you're chewing.
We flagged her down for the refill. She took his glass, THEN finally glanced around our tables only to see that we've in fact nearly finished our plates... and then took the to-go containers back. 'Uh... maybe that's why you should wait until towards the very ending of our meal instead of the beginning.'
My Folks and I enjoy tipping big. But with how no one checked on us to see if we needed anything else, any refills, to-go boxes, ect.; of course we would tip more. In this case, it didn't happen.
I dine here more than My Parents and I'm most of the time being left unnoticed. I get seated first and have my order taken after a big crowd that I was way ahead of. Very, extremely annoying. No acknowledgement.
My favorite dish, My Parents satisfaction of the food and ONLY the food is getting our (4) stars. The service gets zero. And I hope that any of the staff reading this will get, acknowledge and accept this discipline, and take better action to make it better.
It's not personal. Just do better next time for everyone.
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