I love Zara...their clothing run a bit too small for me but their accessories are the bomb.
As a funny merchandising tactic their shoes on the floor under clothing or under tables. This means I have to crouch over like a crazy old lady and crawl around the store on the hunt for hot shoes... and did I ever! I found amazing hot pink pumps for a very cheap $57. All in all it was a good find.
I was a little disappointed that the customer service was non-existant: I was there for 15 minutes and no one said a word to me :-(