Ok, so if I see a line up for food, it is more than likely I will join the line - that is just the curious kid in me (you should have seen me at the lines outside Uncle Tetsu in Toronto when it opened - man, those line were long). But my expectations are equally high.
This place had a long line up, and no doubt the service was quick and ice cream was good - but it fell short because of the sky high expectations. Would I go there again? Yes, as long as there isn't a line up. The location though is amazing. On a hot summer weekend, sitting beside the canal and enjoying the ice cream is great.