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  • Good food, terrible service. My wife and I took our two grandsons, age 5 and 1 for pizza and pasta. Restaurant made an accommodation and seated us quickly. After that, the experience went downhill. We ordered a pizza and kid's meal. Our server came by 3 times to tell us the food would be out soon. After telling the same story 3 times, you think he would come up with a new story, as the old one became more unbelievable as time went on. Pizza finally came, but no kid's pasta meal. Had to request that 2 more times as well as the kid's milk refill. Finally had enough and asked for the manager. He finally showed up (a recurring theme here, slow as turtles). I told him the pizza was good but the service was poor. He didn't appear to much care what I thought but did take the kid's meal ($2.99) and the .69 milk refill off the bill. Didn't much offer anything else. Table next to us had some issues as well. We have eaten at other Oregano's in the past and always found both food and service to be good. This is a newer location but has been here longer enough that they should have the customer service piece down. Apparently not. I'll drive by this location, there are too many other choices locally that know how to treat the customer. Would not recommend.
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