As someone who bakes, and bakes often, maybe I'm judging Dufflet's a little harshly. But what a lot of people are ignoring about this store is that it's a huge chain, NOT a local bakery.
As Ernest points out, Dufflet's is now a huge corporation that sells its frozen cakes to grocery stores all over the country. Their pastries and desserts are mass-produced in the same way that ice cream cakes are at Dairy Queen. To me, that takes away from it being a true bakery that would make me feel as though it's worth spending $7.50 on a tart.
There are so many other locally-owned and operated bakeries in the area that make far better desserts and for much more reasonable prices. Dufflet's mass produces everything and then lets it sit in the display case all day, getting stale. Since there is not actually a baker on premises, there is no restocking, and the treats aren't getting any better.
Like I said, maybe my standards are too high, but I'd rather go somewhere less corporate and more fresh. Dufflet's is not doing it for me.