Not bad actually! Not a classy place, but not bad. Found a discount code online..called ahead. Chatted with the guy over the phone for a bit..and got a smokin' deal here! Now, you might see some ..er.. colorful, 'sketchy' type of folks frequenting here. And you will wait in line for at least 10-15 minutes. But I got a sense that a little bit of friendliness goes a long way. I mean, if I were behind the counter all day with busy, bossy, shuffling customers I would probably grant a nice discount to that customer who cared enough to ask how I was doing once in a while. Nice! When I came back to return my car I still encountered a sketchy crowd and wait time. Their computers were down too. Ugh.. But the manager stepped in and handled my paperwork manually. He told me he'd followup with a phone call to confirm when everything was entered in the computer. Called me promptly about an hour later. Sent me my receipt. Fine by me! I'm good to go.