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  • Be Forewarned - HORRIBLE Experience. The words CUPCAKE and HORRIBLE should never have to be connected in the same thought IMHO. Bought a GROUPON and was excited to get gourmet cupcakes at a decent price. After MONTHS of leaving messages and trying to actually use the Groupon, nothing. What kind of business owner won't return calls for business? I had been a customer prior to the Groupon. Their cupcakes are drier and not nearly as good as Sprinkles or others in the valley, but were closer to where I am. With this horrible customer service, Cupcakes has now lost my business for good.
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