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| - UPDATE 12/15/16: The management contacted me following my previous bad review. They apologized profusely multiple times and invited us to come back and try again and we accepted. We dined in a few weeks ago on a Saturday for lunch before a movie. While we didn't get to try out the drive-through service, the dine-in was fantastic. The employees were all very friendly, the food was fresh and hot, and the inside was clean and decorated quite nicely (if a bit eccentric). We will definitely be coming back as the management has successfully convinced me our previous issue was a one-time fluke.
PREVIOUS REVIEW:
I'm new to Las Vegas and I'm a UNLV student. The school gets Raising Cane's catering for nearly every event and it's always delicious. When I found out there was one near my new apartment, I was excited to try it.
The first day, I stopped by at about 2:30 on a Thursday afternoon. I went through the drive through and it took nearly 10 minutes for my food to come out. When it did, it wasn't very warm either. I chalked it up to a bad day and didn't say anything.
Tonight, my boyfriend went to get take out for dinner. Once again, it took forever for our food to come out and since there was such a line behind him, my boyfriend didn't check the order before he left the restaurant. We ordered a combo and asked that instead of fries we get a second slice of toast, instead, we got double fries and no toast, even though the receipt had our order written out correctly. Also, I ordered a 3 piece chicken strips and instead, I got closer to 2 1/2. The third strip was basically a glorified chicken nugget. I really should have taken a picture.
Overall, I would definitely recommend Raising Cane's for their food and catering but this particular location has issues, especially with to-go and take out. I'd go to another location or check out any of the other restaurants in the mall nearby.
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