| rev:text
| - I would like to begin this review by saying that I went to it with an open mind. I had been wanting to go try this place out since I came home one day to find a menu taped to my front door.
All the dishes were priced reasonably and the restaurant was about five minutes from my apartment.
I read all the reviews on here before going, and upon seeing that they were mostly mixed reviews I decided to go and check it out once and for all. The menu states clearly at the top that the place is under new management, and from what I know, that usually means that the place should be running better than ever.
Not in this case.
When I first got there, I noticed that there weren't very many people in the restaurant besides a couple sitting in one of the booths. There were two gentlemen ahead of me, the first had a large take-out order, the second ordered to dine-in.
My turn came to order. All I wanted was Chow Mein with Beef. Simple enough, right? I had to repeat my order to the girl behind the counter four times, on the fourth I pointed to the menu where the Chow Mein choices were featured. She nodded and then asked me if I wanted a large or a small dish. I asked her how big the containers were and she didn't seem to understand what I was asking. I asked her again, slowly, and she nodded and pointed at the containers behind her. I ordered a small, it seems like a good proportion. I paid my $11, got my drink, and sat down at a booth.
The surface of the table was sticky, but I chalked it up to the waiting staff just having overlooked it. I wiped the surface with a napkin and waited for my food to arrive. An older Asian woman approached me with a plate full of food, and I was impressed with how quickly she brought it over. She said something that I didn't understand and I asked her to repeat it. Finally, I realized she was saying Kung Pow Chicken. I shook my head and told her that I hadn't ordered that. She insisted that the chicken was my order, despite the fact that the gentleman who had been in front of me at the register was waving her over, claiming the dish as his.
The lady laughed and took it over to him.
The girl who took my order came back over to ask me what I had ordered, and I repeated my order to her. She smiled and said she would go tell them in the kitchen.
A young Asian man, after another five minutes of waiting, brought me a paper plate with beef and broccoli. He put in front of me and before I could say thank you, he said, "Sorry, not yours" and walked away.
The older Asian lady came out once more and brought me the same dish that the boy had just brought over and said this was my order. I asked her what it was and she said that it was what I ordered. I asked her if this was Chow Mein with Beef because from what I could see, there were no noodles anywhere to be seen. The lady pointed to the girl and said that she told her I had ordered what she put before me.
I should probably say that I hardly ever make a big deal about not getting exactly what I want at a restaurant, but everyone at this restaurant seemed to be clueless as to what I had ordered even after I repeated the order multiple times.
I told the lady that I had not ordered the beef dish she placed in front of me. I thanked her and told her to forget it. I stood up to leave and she told me to sit down, quite rudely, and that she would get a manager. I shook my head and told her that it was fine, it wasn't a big deal, but that I was leaving. She kept telling me to sit down, very loudly now, and she ran back to the kitchen. I simply walked out of the restaurant without even asking for a refund. I doubt they would have been able to handle a simple transaction like returning my $11.
I drove a couple of blocks over to Panda Express after that.
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