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  • So I have been to a ton of Diamondbacks games here and have always had a great time, however, coming for a concert was an entirely different experience! We arrived right at 5 PM (when the concert was set to start) and stumbled into a HUGE mass of people; literally thousands of people. We ended up waiting in this mass (not even a line because there were so many people) for one hour and along with the thousands of people in the crowd, missed the first performer and part of the second one. I think that Chase Field is a great venue for concerts (wide open and airy), however, the entry process was a nightmare. People were shoving, fighting, yelling, everything that you can imagine would happen when thousands of people are pressed up against each other for an hour. Thank goodness it wasn't very hot on Saturday because that would have made things even worse! our seats were in the 200s, right on the edge. It was a fab spot because we could see everything and didn't have to stand the entire 5 hours! However, when we went to get food or a drink, we had to wait in MORE lines! One time, we waited for 40 minutes to get a beer and food. Then, when we got to the front of the line, the service was horrendous. The cashier was incredibly rude and actually told us that 'pouring beer was not her forte'. Our beers were half foam and she seemed frustrated with us and the fact that she had to pour the beer. She also asked us our order about 3 times with an annoyed tone in her voice. All of that said, it seems that Chase has baseball games down pat, but other events here may need a little more attention! I don't know if I will come back to a concert here, it was more stress that it was worth!
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